Branch Executive - Ipoh, Perak

• Manage and supervise administrative tasks in the clinic, including patient registration, record-keeping, and billing procedures.
  
• Ensure compliance with standard operating procedures (SOPs) established by the HQ.
  
• Act as a liaison between the clinic and HQ, communicating operational updates, requirements, and issues.
  
• Provide regular reports to HQ on clinic activities, performance metrics, and operational challenges.
  
• Oversee patient services, ensuring a high level of service quality and patient satisfaction.
  
• Coordinate patient scheduling, appointments, and inquiries, aiming for optimal patient flow and experience.
  
• Manage inventory levels of medical supplies and equipment, coordinating with HQ for procurement as needed.
  
• Maintain proper stock levels and monitor supply chain processes in line with HQ guidelines.
  
• Support healthcare professionals in delivering patient care, ensuring adherence to clinical protocols and standards set by HQ.
  
• Ensure compliance with healthcare regulations and standards at the clinic level.
  
• Facilitate effective communication between clinic staff and HQ, conveying information, updates, and directives.
  
• Prepare and submit regular reports to HQ on clinic operations, financials, and performance indicators.
  

Qualification & Experince

• Diploma or Bachelor's degree in Healthcare Administration, Business Administration, or related field.
  
• Prior experience in clinic management or healthcare administration is preferred.
  
• Proficiency in computer applications, including MS Office suite.
  
• Excellent communication skills in English and Malay, both written and verbal.
  
• Strong organizational skills, attention to detail, and the ability to multitask effectively.
  
• Customer-centric approach with a commitment to delivering quality patient care.
  
• Knowledge of healthcare regulations and compliance standards in Malaysia.
  
• Ability to work independently, demonstrate problem-solving abilities, and adapt to changing clinic needs.
  
• Ability to work long hours and after official working hours.
  

Kindly contact us and send your latest resume at 6016-2598934

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Maternity leave
  

Work Location: In person