Junior Sales Support Executive

Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

We are looking for a detail-oriented and proactive

Junior Sales Support Executive to join our team. This role plays a critical function in supporting the Fuel and Account Management teams, ensuring smooth operational processes related to card management, credit administration, and customer service coordination while enjoy a varied role with fantastic opportunities to progress and develop your career.

• Card Limit Management
  

+ Assist the Fuel and Account Management Team with card limit setting and regular card limit checks to ensure accuracy and compliance.

• SKDS Submission
  

+ Support in the preparation and submission of SKDS documentation via the Shell E-Apps platform.

+ To cross-check and update the SKDS documentation submitted by the client to ensure compliance with the checklist

• Daily DDA Reporting
  

+ Collaborate with the Support Team and Credit Admin in preparing and reviewing daily DDA (Direct Debit Authorization) reports.

• Security Deposit Handling
  

+ To assist and prepare new approval cases.

+ Generate Security Deposit letters upon application approval for new or existing customers.

• Generate a sales report (Daily / Weekly / Monthly)
  

+ To assist on generating sales reporting for management on daily, weekly, or monthly basis.

• Card Delivery Coordination
  

+ Assist in the coordination of card deliveries in support, ensuring timely and accurate dispatch to customers.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Sales, or related field.
  
• Previous experience working in a telesales role.
  
• Self-motivated and self-disciplined to follow the daily target driven structure (including good timekeeping).
  
• First-rate communications skills; demonstrating confidence.
  
• Ability to work successfully as part of a team.
  
• Ability to listen and articulate in all communication.
  
• Adapt well to a changing environment.
  
• Good communication and interpersonal skills.
  
• Ability to work independently and collaboratively in a fast-paced environment.
  
• Prior experience in sales support or administrative roles is an advantage.
  

Additional Information What can you expect of us?

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package.

What benefits do we offer?

• 14 days annual leave, plus public holidays
  
• Medical card
  
• Excellent training and coaching
  
• Opportunities for ongoing development and progression
  
• Secondment opportunities to work in our international offices
  
• Life assurance
  
• Service Awards at 5, 10 and 20 years
  
• Required language(s): English, Bahasa Malaysia
  
• RM 3,000 - RM 3,500 per month
  

Still curious?

If you feel we are a good match for each other, you can apply online now!

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.