Mandarin Speaker Beauty Consultant at KL (Pavilion)

• Provide personalized beauty consultations and high-end beauty device demonstrations tailored to customers' needs and preferences.
  
• Demonstrate in-dept product knowledge and recommend suitable products and routines to promote sales.
  
• Encourage hands-on experience to enhance customer understanding and satisfaction.
  
• Provide exceptional customer service to create a positive shopping experience.
  
• Utilize customer information to provide personalized recommendations and follow-up on their beauty journeys.
  
• Build and maintain strong relationships with customers, fostering loyalty and repeat business.
  
• Address customer inquiries, concerns, and feedback in a professional and timely manner.
  

• Meet and exceed sales targets through effective product recommendations and upselling techniques.
  
• Collaborate with the Head of retail and training and team members to achieve overall store sales goals.
  
• Identify opportunities for cross selling complementary products to enhance the overall customer experience and increase sales.
  

• Acquire and maintain in-dept knowledge of beauty devices beauty, and wellness products in the store.
  
• Stay informed about new product release, technoglogy, and brand stores.
  

• Assist in monitoring inventory levels and communicate product needs to the Head of Retail & Training
  

• To assist cleanliness of the store before. during and after closing the store
  
• To assist the product display in good condition and replace broken tester or broken stock and report back to the relevant parties
  
• To keep update the checklist on daily area to focus in the store before, during and after closing the store
  

• Previous experience in beauty retail or skincare advisory roles.
  
• Strong sales skills with a proven track record of achieving or exceeding sales targets.
  
• Excellent customer service skills with the ability to build customer relationships.
  
• In-depth knowledge of skincare and beauty products is preferred.
  
• Ability to lead by example and support the development of junior team members.
  
• Flexible to work retail hours, including weekends and holidays.
  
• Minimum secondary education level
  
• Excellent customer service and sales-oriented
  

• Competitive Salary with Commission & Incentives: Earn between RM4,000 to RM7,000 monthly, based on performance.
  
• Generous Time Off: Enjoy 4 days off per month to maintain work-life balance.
  
• Employee Discounts: Access special rates on our products to enhance your beauty collection.
  
• Comprehensive Health Care: Benefit from health coverage, including dental and optical care.
  
• Training & Development: Participate in comprehensive training programs to enhance your product knowledge and professional skills.
  

Job Type: Full-time

Pay: RM5,000.00 - RM8,000.00 per month

Benefits:

• Opportunities for promotion
  
• Professional development
  

Experience:

• Beauty Consultant: 3 years (Required)
  

Location:

• Kuala Lumpur (Required)
  

Work Location: In person