Provide professional consultation on medication usage, side effects, drug interactions, and suitable health products.
Promote pharmaceutical and health products, including supplements, vitamins, and over-the-counter (OTC) medications.
Manage inventory, including stock storage, arrangement, expiry date checks, and reordering.
Ensure compliance with regulations set by the Ministry of Health Malaysia (MOH) and pharmacy guidelines.
Conduct health counseling sessions on managing chronic diseases (e.g., diabetes, hypertension) and guide customers in selecting appropriate health products.
Supervise and train pharmacy staff, including pharmacy assistants, to ensure they understand standard operating procedures (SOPs).
Build strong customer relationships to enhance customer experience and loyalty.
Support pharmacy promotional activities, including health campaigns, free health screenings, and community awareness programs.
Assist in stock take and responsible for expired/shortage of product.
Ensure inventory records and stocks are always kept up to date.
Maintain products & follow proper guidelines.
Ensure product availability at all times.
Train and induct new staff members by provide coaching and support.
Ensure the pharmacy always comply to government regulatory.
Execute best pharmacy practice and follow guidelines given by authority and the Company.
Upkeep prescription and poison book record.
QUALIFICATIONS:
Bachelor�s Degree in Pharmacy from a recognized institution.
Registered with the Pharmacy Board of Malaysia (LFM) and holds a valid practicing license.
Preferably at least 1 year of retail pharmacy experience (fresh graduates are welcome to apply).
Strong knowledge of medications, supplements, and health products.
Good communication and customer service skills for providing consultations on medications and health.
Proficient in pharmacy inventory management including stock control and expiry date monitoring.
Sales and marketing-oriented, with the ability to promote pharmacy products effectively.
Willing to work flexibly, including weekends and public holidays.