Quality Manager (QA) - Mandarin Speaker| Automotive Manufacturing

• Oversee the development, implementation, and maintenance of the Quality Management System (QMS) in compliance with ISO 9001, IATF 16949, and relevant standards.
  
• Manage quality documentation, internal audits, and certifications, ensuring zero non-conformance and continuous readiness for audits.
  
• Lead company-wide initiatives to drive continuous improvement, standardization, and operational excellence.
  

• Manage and mentor a team of Quality Engineers and Technicians across incoming, in-process, outgoing, and customer quality segments.
  
• Provide training, coaching, and development plans to build technical competence within the QA team.
  
• Set departmental KPIs and performance goals aligned with company objectives (e.g., WIGs - Wildly Important Goals).
  

• Oversee incoming material inspection, process quality control, final product audits, and return material analysis (RMA).
  
• Lead root cause analysis (RCA), corrective and preventive actions (CAPA), and global 8D problem-solving for internal and external quality issues.
  
• Validate quality requirements during new product introduction (APQP, PPAP), including risk assessment, FMEA, and process validation.
  

• Act as the primary quality contact for customer-related matters including audits, complaints, and technical discussions.
  
• Manage supplier quality performance, including supplier audits, corrective actions, and improvement programs.
  
• Maintain strong relationships with Tier 1 automotive customers and ensure quality requirements are consistently met.
  

• Lead internal audits and coordinate external audits (customer, certification bodies, regulatory).
  
• Ensure timely and effective closure of audit non-conformities and customer feedback loops.
  

• Analyze quality data using tools identify trends, monitor KPIs, and implement data-driven decisions.
  
• Prepare and present quality performance reports to senior management and stakeholders.
  
• Promote quality awareness through visual management tools, dashboards, and regular reviews.
  

• Fluent in Mandarin, English, Malay, due to regional team/customer interactions.
  
• Extensive experience in automotive manufacturing industries.
  
• Bachelor�s Degree in Mechanical, Electrical, or related Engineering fields.
  
• Certification in ISO 9001, IATF 16949, VDA 6.3, or related quality system auditing is a strong advantage.
  
• Minimum 15 years of experience in Quality Management roles, with at least 5 years in a managerial capacity.
  
• Proven track record of managing customer audits, supplier quality, and global Tier 1 client expectations.
  

• Meal allowance/ Free lunch
  
• Transport allowance
  
• 13month bonus
  
• Medical claim: RM1400 per year
  
• Performance bonus
  
• Extra Annual Leaves
  
• Extra Public Holidays
  
• Yearly Increments
  
• Employee activities: Annual Dinner, etc.
  
• Good career development
  
• Business trip
  
• Opportunities for professional skill enhancement and personal development through training programs at our HQ in China.
  

Job Type: Full-time

Pay: RM12,000.00 - RM16,000.00 per month

Benefits:

• Meal allowance
  
• Meal provided
  
• Opportunities for promotion
  
• Professional development
  

Schedule:

• Monday to Friday
  

Supplemental Pay:

• 13th month salary
  
• Performance bonus
  
• Yearly bonus
  

Language:

• Mandarin (Required)
  
• English (Required)
  
• Bahasa Malaysia (Required)
  

Work Location: On the road