Braun Büffel - Sales Associate - Contract (Freeport Melaka)

• Ensure product displays are consistently restocked to maintain optimal inventory levels.
  
• Gather, compile, and submit sales and customer service data for reporting purposes.
  
• Follow established opening and closing procedures daily without fail.
  
• Process payments and manage cash handling in full compliance with standard operating procedures (SOPs).
  

• Achieve or surpass individual and store sales goals on a monthly basis.
  

• Provide outstanding customer service in alignment with brand expectations.
  
• Address and resolve customer feedback and complaints promptly and professionally.
  
• Serve as a brand ambassador, projecting a premium and consistent brand image.
  
• Offer reliable after-sales assistance to support customer satisfaction and loyalty.
  
• Actively build and maintain a robust client database through continuous engagement.
  
• Guide and support new team members in delivering excellent customer service.
  

• Consistently present a neat and professional appearance.
  
• Comply with the company�s grooming and dress code at all times.
  

• Manage inventory and carry out scheduled monthly stock audits.
  
• Perform daily opening and closing stock counts; resolve discrepancies within 2-3 working days.
  
• Update the range plan regularly to reflect new arrivals and stock movement.
  
• Implement theft prevention protocols to reduce inventory loss.
  
• Maintain up-to-date and accurate stock records and relevant documentation.
  
• Supervise merchandise handling to:
  
• Reduce stock shrinkage and promptly report irregularities.
  
• Ensure packaging materials are well-stocked and used efficiently.
  

• Keep the store environment clean, orderly, and inviting.
  
• Safeguard the condition of merchandise, displays, and store fixtures.
  
• Apply brand visual merchandising standards to uphold a high-impact store presentation.
  

• Maintain thorough product knowledge and understanding of brand heritage.
  
• Show initiative and take proactive steps in daily operational tasks.
  
• Foster effective communication and collaboration within the team and with customers.
  
• Display professionalism and integrity in all work-related interactions.
  

Job Type: Contract

Pay: RM1,700.00 - RM3,500.00 per month

Benefits:

• Professional development
  

Schedule:

• Rotational shift
  

Supplemental Pay:

• Commission pay
  
• Overtime pay
  

Work Location: In person