Manager, Account Management

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We’re looking for a highly driven and motivated

This role will be based in Kuala Lumpur and will report to the Account Management Lead.

• Manage and expand relationships with existing clients and proactively identify further new business opportunities
  
• Achieve and exceed on weekly and monthly KPIs
  
• Maintain and grow the revenue and gross profit of each account
  
• Keep the platform fresh by implementing creative marketing initiatives
  
• Construct and negotiate commercial offers which meet expectations of foodpanda, business partners and customers
  
• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
  
• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
  
• Use and create management reports to assess performance of vendors
  
• Prepare weekly/monthly financial & performance reports for internal and external review
  

• 3+ years� experience within an Account Management role preferable
  
• Proven track record of Account Management or Territory Sales with B2B sales experience, preferably in eCommerce for FMCG brands
  
• Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer
  
• Strong relationship builder, has a positive attitude and is a team player
  
• Highly driven, self-motivated, target oriented, resilient and tenacious
  
• Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn
  
• Strong analytical skills, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas
  
• Has a flexible approach, thrives under pressure and enjoys working in a fast paced environment
  
• Highly organised and plans and prioritizes work effectively