Sales Associate

To drive sales performance, deliver exceptional customer service, and create a memorable shopping experience that reflects the quality, elegance, and cultural richness of the

• Greet and assist customers with warmth, professionalism, and respect.
  
• Understand customer preferences and recommend suitable gold, silver, or gemstone jewelry.
  
• Achieve and exceed individual and store-level sales targets.
  
• Upsell and cross-sell relevant products to maximize transaction value.
  
• Build long-term relationships with customers to foster brand loyalty and repeat business.
  

• Maintain deep knowledge of product collections, materials, pricing, certifications, and care tips.
  
• Ensure that all jewelry displays meet visual merchandising standards and reflect brand prestige.
  
• Support stock replenishment and showcase new arrivals effectively.
  

• Handle all POS transactions accurately and responsibly.
  
• Follow store opening and closing procedures as per SOP.
  
• Maintain vigilance and adherence to security and loss prevention guidelines.
  
• Keep the store clean, organized, and inviting at all times.
  

• Submit daily sales reports, customer feedback, and inventory updates to the Store Manager.
  
• Provide insights on market trends and competitors to enhance store performance.
  
• Attend team briefings, product trainings, and store meetings proactively.
  

• Passion for jewelry and customer service.
  
• Strong communication and interpersonal skills.
  
• Able to speak Bahasa Melayu, English, and preferably other languages (e.g. Tamil, etc.).
  
• Willingness to work on weekends, public holidays, and shift hours as required.
  
• Target-driven, proactive, and dependable.
  
• Well-groomed with attention to detail and professional appearance.
  
• Team player with a positive attitude and a willingness to learn and grow.
  

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

• Maternity leave
  
• Opportunities for promotion
  
• Parental leave
  
• Professional development
  

Schedule:

• Fixed shift
  
• Holidays
  
• Monday to Friday
  
• Weekend jobs
  

Supplemental Pay:

• Commission pay
  
• Overtime pay
  
• Yearly bonus
  

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
  

Education:

• STM/STPM (Preferred)
  

Experience:

• Retail sales: 1 year (Preferred)
  

Language:

• Bahasa Melayu (Preferred)
  
• English (Preferred)
  

Location:

• Kuala Lumpur (Preferred)
  

Willingness to travel:

• 75% (Preferred)
  

Work Location: In person