Branch Manager (Kuala Lumpur / Penang)

• To coach, inspire and develop the Retail Store Teams (and Departmental Business) in delivering a true brand experience for Clarks consumers.
  
• To coach, inspire and develop the Store Teams in driving volume and generating strong profits for the business, while clearing aged stocks quickly and effectively
  
• To take ownership of building the brand aligned to the commercial strategy across the retail estate
  
• To take ownership of the total store handling KPI�s, delivering on set objectives across monthly, quarterly.
  
• To manage positive and constructive relationships with mall operation managers.
  

• Monitor & ensuring all store are operating as per SOP and Guideline
  
• Mange & ensure operational efficiency in each store
  
• Review & Work for improving of enthusiastic and professional standard of customer service
  
• Providing leadership by example & direction to all employees
  
• Manger inventory control and meet or exceed inventory goals
  
• Providing decision making with clear direction for performance improving or solve problem
  
• Setting employee and team goals and appropriate rewards for achievements
  
• Recruitment, training, development and succession of high performing, results driven associates
  
• Coach, monitor and develop team member for improved performance and recognize excellent
  
• Conduct performance appraisals for and coach development for staff on a regular basis
  
• Coordinate & manage quarterly stock take flow procedure & completion
  

• Brand visibility, image and awareness in the store and competitor
  
• Retail/ Outlet management and high standards of customer service
  
• Highly motivated, professional and effective team
  
• Proven track record in managing retail stores, sales driven operation savvy
  
• People oriented and administration
  

• In-depth knowledge and experience of Malaysia Retail market
  
• Proven track record in managing multiple stores
  
• Experience in people behavioural development and leading successful teams
  
• Experience in building and developing (coaching) store team member
  
• Knowledge of wider retail and sales environment and current trends
  

• Planning and organising
  
• Commercial awareness
  
• Drive and self-development
  
• Time management and delegation
  
• IT literate; ability to use excel, word, PowerPoint
  
• Fluent in English, Bahasa and preferable with Mandarin (written and oral)
  
• Business agility in a fast-moving retail environment
  
• Working independently, using initiative and judgement to lead decisions
  
• Excellent communicator
  

• Area management experience 2+ years
  
• Retail experience in a footware, apparel 2+
  
• Experience in Malaysia retail market 2+ years
  

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Health insurance
  

Application Question(s):

• What is your current salary?
  
• What is your expected salary?
  
• What is your notice period?
  

Experience:

• Retail management: 2 years (Required)
  
• Retail sales: 2 years (Required)
  

Work Location: In person