- Serve as first point of contact for IT/system support requests
- Troubleshoot software, hardware, network issues (Windows/Linux)
- Escalate unresolved cases to higher-level support
- Assist in IT asset management and system maintenance
- Prepare support logs and performance reports
- Diploma or Degree in IT, Computer Science, or related field
- Fluent in Mandarin and English (Mandarin preferred)
- 2-3 years of working in similar role
- Knowledge of operating systems, networks, and IT tools
- Good communication and customer service skills
- Structured training in IT support for manufacturing environments
- EPF, SOCSO, and performance-based bonus
- Opportunity for career progression within IT operations
Job Type: Permanent
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Free parking
- Health insurance
- Meal allowance
- Opportunities for promotion
- Professional development
- Vision insurance
Work Location: In person
Salary
USD 45,008 - 56,991 /yearly
Yearly based
Location
M01 , Malaysia Johor Bahru, M01, Malaysia
M01 , Malaysia Johor Bahru, M01, Malaysia
