Mobile Phone Authorized Store Manager (Klang Valley) Up to RM4800

• Store operation: Collaborate with the store manager of the retailer to complete all aspects of the store's operation and management work.
  
• Sales management: Formulate the store's sales plan and sales strategies and lead the retailer's team to complete the sales task indicators assigned by the company.
  
• Operational coordination: Maintain good communication and collaboration with the platform and the headquarters and cooperate with the implementation of various strategies of the company.
  
• Product and display management: Supervise the turnover of products, coordinate with retailers to replenish stocks in time, and ensure that the product display meets the company's VM standards.
  
• Customer service: Be responsible for supervising and managing the customer service of the store, handling customer complaints, and ensuring that customers receive a satisfactory service experience.
  
• Team management: Coordinate with retailers to complete the recruitment and training of store employees, ensure sufficient human resources in the store, and maintain the work enthusiasm and service quality of employees.
  
• Communication with retailers: Maintain good communication and collaboration with retailers to ensure the implementation of various strategies of the company.
  

• Minimum 3 years of experience in mobile phone, consumer electronics, or retail store management.
  
• Excellent communication skills in English and Bahasa Malaysia; Mandarin is a plus.
  
• Diploma or higher qualification preferred.
  
• Proven ability to lead teams and drive results.
  
• Sales management: Formulate the store's sales plan and sales strategies and lead the retailer's team to complete the sales task indicators assigned by the company.
  
• Operational coordination: Maintain good communication and collaboration with the platform and the headquarters and cooperate with the implementation of various strategies of the company.
  
• Product and display management: Supervise the turnover of products, coordinate with retailers to replenish stocks in time, and ensure that the product display meets the company's VM standards.
  
• Customer service: Be responsible for supervising and managing the customer service of the store, handling customer complaints, and ensuring that customers receive a satisfactory service experience.
  
• Team management: Coordinate with retailers to complete the recruitment and training of store employees, ensure sufficient human resources in the store, and maintain the work enthusiasm and service quality of employees.
  
• Communication with retailers: Maintain good communication and collaboration with retailers to ensure the implementation of various strategies of the company.
  

• Diploma or equivalent certificate holders and above
  
• Good in a spoken English & Malay. Mandarin is a plus
  
• Location: KL/Klang valley - Mobile Phone Dealer Shop
  
• KPI Incentive RM1,000 - RM1,500 monthly (KPI is achievable subjected to the shop sale KPI)
  
• Interview: Virtual interview
  

• Fixed Allowance RM200
  
• Annual Leave 14 Days
  
• Medical Leave 14 Days
  
• Paternity Leave 7 Days
  
• Marriage Leave 2 Days
  
• Compassionate Leave 2 Days
  
• Hospitalisation Leave 60 Days
  
• Work Shift (6 days a week)
  

Job Type: Full-time

Pay: RM4,000.00 - RM4,800.00 per month

Benefits:

• Health insurance
  
• Opportunities for promotion
  
• Professional development
  

Application Question(s):

• What's your expected salary?
  
• What's your current salary?
  
• Are you willing to work rotational shift and change shoplots in KL area?
  

Education:

• STM/STPM (Required)
  

Work Location: In person